Privacy Policy

ENSURE Waterproofing (ABN 56 625 647 716) of Unit 25A / 9 Salisbury Road, Castle Hill, NSW 2154. ENSURE Waterproofing is bound by the Australian Privacy Principles (“APPs”) in the Commonwealth Privacy Act 1988 (Act). We are committed to complying with the Act, and this privacy policy has been published in order to meet its requirements.
ENSURE Waterproofing ensures that information you share with us is managed in accordance with the APPs and to the extent applicable, the European Union (“EU”) General Data Protection Regulation (“GDPR”), where we process personal data relating to identifiable UK or EU residents.
By providing your personal information to us you consent to the collection, use, transfer and disclosure of your information under the terms of this Privacy Policy. This Privacy Policy is to be read in conjunction with the Terms of Use. We reserve the right to update this Privacy Policy from time to time and post any updates on this page. Please review this Privacy Policy regularly so that you are updated on any changes.

Use, Disclosure & Management of Personal Information

Through the use of security measures, we aim to ensure all personal information we hold is protected from misuse or unauthorised access, modification or disclosure.
We will not use or disclose your personal information except:
for the primary reason(s) we collected it or a related purpose; orwith your consent; orfor another reason permitted under the APPs or GDPR, as applicable, including where it is in our legitimate interests.
For example, we may use personal information in the following ways:
To provide services to our clients/customers/stakeholders;to carry out our obligations under contracts entered into between us;to deal with enquiries or complaints;to process payments;to assess and identify suitable jobseekers or service providers;as authorised or required by law;to manage data on behalf of our clients;to send you promotional and marketing material or other offers that may interest you on behalf of us and our clients;to support our workplace relations and industry research activities;to support our internal management systems; andfor any other lawful purposes identified by the person who provides us with the information.
We may disclose your personal information to our clients, suppliers, service providers, contractors, related entities, agents, and to our legal or other professional advisors. Where required by law, we may also disclose your personal information to the appropriate regulatory authorities.
Information we collect from you will be stored securely either at our office(s), on our server or with a third-party service provider, who may be located outside of Australia (see “Overseas Disclosure” below). Unless otherwise advised and to the best of our knowledge, the service provider who we disclose personal information to is subject to a law or binding scheme that has the effect of protecting the personal information in a way that is at least substantially similar (or better) to the protection offered by the APPs and the GDPR.

What We Collect, How and Why

ENSURE Waterproofing collects, holds and uses personal information for a range of different purposes related to our functions and activities, and for related purposes (see below). Usually, the context or communications at the time of collection will determine the
primary purposes of collection.
We may collect personal information by:
conducting interviews with job-seekers, service providers and other individuals conducting surveyscommunicating with our business, professional or social contactssearching publicly available sources of informationenquiry/Contact Us forms and bulletins on a website which is managed by us.
The kinds of personal information we may collect, and hold includes:
contact detailsopinions and preferencespersonal characteristics including professional occupation and qualificationsinformation or opinions about a person’s conduct (e.g. witness statements in legal proceedings)IP addresslocationbusiness name and/or ABNsales datacredit card details


A Cookie is a piece of information that our web server may send to your device when you visit the Site. The Cookie is stored on your device, and may provide us with information about your device.
A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most internet browsers, you can erase Cookies from your device hard drive, block all Cookies, or receive a warning before a Cookie is stored.

Overseas Disclosure

While we collect your information and host it in Australia, we transfer and process some of it to Brazil, the United States of America, Philippines and India. We will only disclose as much data as this third party needs to know for a specific purpose. Entities located overseas will use the data in compliance with the APPs and GDPR and ENSURE will take reasonable steps to ensure they comply with the APPs and GDPR.

Complaints & Inquiries

If you have questions about our privacy policy, or if you believe we have breached the APPs or GDPR, as applicable, you may register a query or complaint by contacting us by any of the following methods:
Through the “contact” section of our website or
We consider all complaints consistently with the relevant legislation and as we consider most appropriate in the circumstances. We shall review your complaint and respond to any concerns promptly, usually within fourteen (14) working days. You also have the right to make a complaint to the Office of the Australian Information Commissioner (see: or the local regulator in your jurisdiction in Europe, as applicable.

Our Reviews

Jaydin Maher
Jaydin Maher
Great businesses and great Owner he is very nice and they do amazing work definitely hire these people and get them to do the work
Very high quailty of work was conducted by Ensure, very easy and starightfoward to deal with management and was highly satifsifyed with the outcome.
Victor Belle
Victor Belle
Ensure Waterproofing asked me to write a review for them for the balcony they waterproofed in Point Frederick. Ensure waterproofing has exceeded my expectations of tradies by being on-time, and delivering exceptional workmanship using their sheet membrane. Previously I had water coming into my living room from my balcony and sliding doors and now...nothing! Thank you!
John Holls
John Holls
Ensure Waterproofing has delivered exceptional work to my home in Terrigal. They were professional, easy to talk to, and guided me through what they were doing each day.

Our Trusted & Certified Partners


Central Coast Office

Unit 4 / 4 Dell Road, West Gosford, NSW 2250

Monday to Friday 7am to 5pm

Sydney Office

Unit 25 / 9 Salisbury Road, Castle Hill, NSW 2154

Monday to Friday 7am to 5pm

Connect with us

Ensure Waterproofing & Remedial © 2023 | All Rights Reserved | Developed by Digital Six