The first step in Ensure’s process is to diagnose the problem or defect. The Team at Ensure are qualified water ingress experts and have a diverse range of experience and tools in identifying the root cause of any given water entry issue from efflorescence to cracking and concrete spalling.
We use a wide range of diagnostic equipment and testing methods including the use of traditional water testing, Electronic Moisture Metres, Thermal Imaging Cameras, Airborne Drones and Dye Leak Tracing. Once complete, we are able to provide you with a comprehensive report which includes causation/failure analysis, data obtained from thermal imaging cameras or moisture meters and marked-up inspection photos.
Design
Following successful completion of the Diagnostics, Ensure will design a detailed solution in consultation with our trade and engineering partners to determine the most appropriate remedial approach which best suits our client’s needs, budget, warranty requirements and application of each product. At this point, Ensure is able to provide the client with a remediation proposal with formal costings and a clear pathway explaining the required scope and methodology involved. If the client or project requires a submission in accordance with the Design & Building Practitioners Act (DBP Act), Ensure will facilitate and manage this process also as we are registered under the DPB Act.
Installation
Ensure will facilitate complete installation of the works which means we manage all stages of the required trade works including everything from demolition, preparation, making good, waterproofing rectification works, finishes i.e., tiling through to final cleaning and demobilisation from site.
Ensure will undertake extensive testing of the completed membrane works as required which can include electronic moisture detection, flood testing and or traditional pick testing in accordance with manufacturers specifications.
Handover
Following remediation and installation, Ensure will hand the project over to the client to their satisfaction and in a way which provides the client with long lasting visual and structural integrity.
Maintenance
After handover of the project and should the client wish, Ensure is able to provide clients with a maintenance schedule for new installations and associated works. This provides client and property managers with a clear understanding of what is required to ensure the longevity and condition of each installation remains warranted and remains in pristine condition.
Our Trusted & Certified Partners
Our Reviews
Cameron
Had a leak in my bathroom, Liam was personally able to look after me for the right price. Great Service
Jocelyn James
Ensure Waterproofing have just completed fixing our leaking verandah, that unfortunately was over 2 bedrooms below. Jake coordinated and oversaw the complex work which included removal of old tiles, installing a sheet membrane system, installing new tiling screed and laying new tiles (which was done beautifully.) They also replaced the damaged bedroom ceiling and repainted the effected bedroom. Jake has gathered an excellent, specialised hard working team around him and communicated, updated and explained extremely well throughout the project . Zac particularly worked hard and conscientiously to complete the work in a timely and professional manner. After battling with this leaky verandah since purchasing the house in 2018, and a previous attempt at fixing the leaking, it is wonderful to have it finally fixed! We highly recommend Ensure Waterproofing if you want an extremely professional and thorough job done.
Steve Wilkinson
My partner and I were absolutely delighted with the quality of workmanship and professionalism shown by Ensure Waterproofing, who have just completed a large balcony project at our home. From the initial consultation with Jake right through to handover—on schedule and on budget—nothing was ever too much trouble. Jake, at the helm, is clearly well-versed in every aspect of the trade, and you couldn’t hope to meet a nicer guy. The same goes for his outstanding crew—Zac, Bilal, and Ali—whose work ethic and attention to detail were remarkable. Do yourself a favour and look these guys up the next time you need substantial waterproofing or remedial works carried out. You won’t be disappointed. Thank you, Jake and team—we genuinely appreciate your efforts!
Simon Cowell
Had a leak in the balcony for quite some time, decided to get a local handyman around that made the problem worse. Decided to up the game and called Ensure. Great management, easy to talk to and very fair quotation. Would recommend to anyone who needs waterproofing or any remedial building services.
Nathaniel Heiner
I am very pleased to recommend Ensure Waterproofing & Remedial Building. The job carried out was to Remove, Repair and Replace balcony tiles. A detailed ‘Scope of Works’ was prepared by Ensure and despite difficulties with accessing the site due to ongoing roadworks, the job was completed within a pleasing time frame. Jake and his team were very professional, friendly and trustworthy to have onsite at all times. I am extremely happy with the finished work and the clean work site on completion. Many thanks and happy client.
Chloe Bundy
Ensure Waterproofing recently did my balcony waterproofing, they did an amazing job at it, very happy with their work! highly recommend!
Qteks
Very high quailty of work was conducted by Ensure, very easy and starightfoward to deal with management and was highly satifsifyed with the outcome.
